Experience over 75 years of pride in providing safe, reliable electricity and telecommunications services to KAMO Power’s 17 member rural electric cooperatives, serving over 300,000 customers in southwest Missouri and northeast Oklahoma.
With nine locations in two states, KAMO Power employs talented individuals in Purchasing, Inventory & Transportation, Accounting & Finance, Human Resources, Facilities Maintenance, Safety & Corporate Training, Information Technology, Telecommunications, Engineering, Construction & Contracts, Transmission Area Operations, Substation Engineering & Operations, Distribution Dispatch Services, Planning & System Operations and Relay, Metering & Controls.
Our reputation is based on a high production, family oriented work environment. KAMO Power provides market-based compensation and an excellent benefits package, including paid medical insurance premiums with 24/7 Teladoc access; paid life and AD&D insurance, paid leave programs, vision and dental insurance plans, educational assistance programs, fitness facility reimbursements, enhanced 401(k) pension plans, credit union memberships, and AFLAC products.
KAMO Power is currently seeking qualified candidates for the following positions. Resumes for student internships from college and technical schools are accepted year-round.
Job Title: Member Services Representative I (2)
Posting Date: March 23, 2023
Expiration Date: April 5, 2023
KAMO Power, located in Vinita, Oklahoma is in search of a two Member Services Representatives I. The work location is located at the Vinita Headquarters.
The positions will handle heavy inbound call volume and moderate outbound calls, exercise independent judgement to help address member issues, and work in emergency situations with speed and accuracy. Resolve member’s billing and disconnect for non-payment issues by performing activities such as arranging for payments according to procedures, and reconnecting service. Ability to multi-task efficiently between phone, keyboard and multiple computer programs and screens to access and communicate customer information. Receive incoming calls concerning power outages, and enter tickets with all pertinent information repair crews need to find and restore outages safely.
Ideal candidates should possess a high school diploma or GED. Zero (0) to two (2) years’ experience in a customer service, call center or emergency services environment, with utility experience is preferred. Must be able to work days, nights, weekends, holidays and reside within 45 minutes of work location. This position is subject to on call.
All levels of experience will be considered. Job and pay grade will be determined by the qualifications and experience o the selected candidates.
KAMO’s Member Services Representatives are eligible for 100% paid medical insurance premiums for employee, paid time off, holiday pay, short-term disability insurance, vision and dental insurance, educational assistance and a 401(k)-pension plan.
Qualified candidates should send a resume and cover letter to Cassie Floyd at cfloyd@kamopower.com by April 5, 2023.
KAMO Power is an Equal Opportunity Employer including Disability/Vets
M/F/D/V
Search here for other Cooperative jobs.
KAMO Power’s Lineman Apprenticeship Program is approved by the Oklahoma State Accrediting Agency as a qualified Veterans Administration education facility.
KAMO Power is an Equal Employment Opportunity Provider and Employer
If Information is needed in another language or alternate format, contact Kerrie Robison, 918-256-1881 at 500 S. KAMO Drive, Vinita, OK 74301 or at krobison@kamopower.com